Privacy Policy

Last Updated: August 21, 2026

Smoke Haven Inc. (“Smoke Haven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide when using our website, https://smokehaveninc.com.

Information We Collect

When you visit our website, create or register for an account, submit an order request, or contact us, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Account registration information
  • Business license and permit information
  • Resale certificate or tax-related business information
  • Information used to verify identity, age, or business eligibility
  • Products and order requests
  • IP address, browser information, and basic website usage information
  • Documents or information you voluntarily provide to us by email

Business, Identity, and Age Verification

Smoke Haven Inc. operates as a wholesale business. Registration on our website does not automatically authorize a customer to purchase products.

Before approving an account or processing an order request, we may verify information including the customer’s identity, age, business status, licenses, permits, resale information, and other documentation that may be required.

We may request additional documentation by email when necessary to complete the verification process.

Smoke Haven Inc. reserves the right to approve, reject, suspend, or request additional information for any account or order request.

How We Use Your Information

We may use the information we collect to:

  • Create and manage customer accounts
  • Verify identity, age, and business eligibility
  • Verify business licenses, permits, and resale information
  • Review and process order requests
  • Communicate regarding accounts, verification, or orders
  • Provide customer service
  • Prevent fraud or unauthorized use of our website
  • Maintain website and account security
  • Maintain appropriate business records
  • Comply with applicable legal and regulatory requirements

Information and Documents Sent by Email

Some documents required for account or business verification may be requested separately by Smoke Haven Inc. and submitted by email.

Documents and information provided to us are used for legitimate business purposes, including customer verification, account administration, order processing, fraud prevention, recordkeeping, and legal or regulatory compliance.

Customers should only provide documents specifically requested by Smoke Haven Inc.

Cookies

Our website may use cookies and similar technologies to provide website functionality, maintain login sessions, remember user preferences, improve security, and understand how visitors use the website.

If you log into an account, cookies may be used to maintain your login session and website preferences.

Some cookies may also be placed by third-party services used to operate or secure our website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Third-Party Services

We may use third-party service providers to help operate our website, provide hosting, email communications, security, analytics, spam prevention, account functionality, or other business services.

These providers may process limited information when necessary to provide their services to us and may have their own privacy policies.

Who We Share Your Information With

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website or conduct our business.

We may also disclose information when required by law, regulation, court order, governmental request, or when reasonably necessary to protect Smoke Haven Inc., our customers, our rights, or the security of our services.

How Long We Retain Your Information

We retain personal and business information for as long as reasonably necessary to:

  • Maintain and administer customer accounts
  • Process and document business transactions or order requests
  • Maintain verification records
  • Meet administrative, accounting, legal, tax, security, or regulatory requirements
  • Resolve disputes or enforce our agreements

Information that is no longer reasonably required may be deleted or securely disposed of when appropriate.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal and business information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

Accuracy of Information

Customers are responsible for providing accurate, current, and complete information.

By submitting a registration or account request, you certify that the information provided is true and correct and that you are authorized to provide the information on behalf of the business you represent.

Providing false, misleading, fraudulent, or incomplete information may result in rejection, suspension, or termination of an account or order request.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

Certain information may be retained when required for legitimate administrative, security, tax, legal, regulatory, or business recordkeeping purposes.

To submit a privacy-related request, contact us using the information below.

Embedded Content and External Websites

Our website may contain links or embedded content from third-party websites or services.

Third-party websites may collect information, use cookies, or track interactions according to their own privacy policies. Smoke Haven Inc. is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable requirements.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Smoke Haven Inc.
Website: https://smokehaveninc.com
Email: sales@smokehaveninc.com

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